Виталий Никсенкин
Dear Customer,
Our monitoring system has just detected a fault on your server ns3281021.ip-5-39-94.eu.
The fault was noticed on 2014-10-27 18:20:07
Our team of technicians on site (operational 24/7), has been informed
of the fault and will intervene on your machine.
Please be aware that other interventions may currently be in progress and
an intervention lasts on average 30 minutes per machine.
We are therefore not able to give you more details on the starting time
of the intervention.
You can see a general display of the machines currently in fault and
in intervention across our network at the following address:
status.ovh.ie/vms/
Your server is in rack 45C01
You will receive an email as soon as a technician takes charge of your
server. Meanwhile, you have can reboot it via your manager.
Logs:
— PING ns3281021.ip-5-39-94.eu (5.39.94.150) from 213.186.33.13: 56(84) bytes of data.
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
— 5.39.94.150 ping statistics — 10 packets transmitted, 0 packets received, +6 errors, 100% packet loss
We will therefore shut down the “Hardware Incident” and “Support — Commercial” sections in the Kimsufi Forum. However, you will still be able to access them in read-only mode during the transition period.
